Southern Highlands · Est. 1994 · Bowral
No Apple Store nearby. No Genius Bar. Just Adrian — 30 years deep in Apple, based in Bowral, and genuinely helpful with whatever your Apple devices are doing.
iCloud, Photos, new Mac setup, training, Apple TV — sorted by someone patient who actually explains things.
Apple TV, HomePod, Sonos, AirPlay, Apple Home. The secret is the network. We handle both sides.
Daylite, integrations, AI-assisted automation, UniFi NAS. Mac business systems that actually work together.
What's going on with your Apple?
Most people call us not quite sure what the problem is — just that something isn't working the way it should. That's fine. Describe what's happening and we'll work it out from there. No charge for a first conversation.
Mac Repairs
We'll always tell you the truth about whether a repair makes financial sense. Sometimes it does. Sometimes a refurbished replacement is a far better use of your money. We'd rather tell you that upfront than take your money for a job that wasn't worth doing.
Not lasting the day? Battery replacement is usually well worth it on MacBooks under 8 years old. Good quality cells at a sensible price, most jobs turned around same week.
On older Intel Macs with upgradeable storage, an SSD upgrade can make a machine feel new again. We fit, format and migrate in one visit. Note: M-series Macs have no upgradeable storage.
Apple drops support for perfectly capable Macs too early. OpenCore Patcher lets us install current macOS on older machines — often getting 3–5 more years out of them. Few people do this reliably. We do.
Screen repairs on Macs typically cost $1,000+ once you factor parts, labour and GST. Often a quality refurbished Mac is the smarter call. But if your Mac is recent and the repair genuinely stacks up, we recommend MacFixIt — they do mail-in repairs and don't charge for labour, which makes the numbers work considerably better. We'll give you an honest steer before you spend anything.
We focus on Macs. We don't repair iPhones, iPads or Apple Watches — not because we can't, but because it's not where our expertise lies and we'd rather not do it poorly.
Component-level Mac hardware repair and Windows computers are outside our scope. We're Apple specialists, not generalists — and that's deliberate.
Not sure if yours is worth fixing? Call Adrian on (02) 4879 9717 and describe what's happened. We'll give you an honest answer in five minutes — no charge, no obligation. We'd rather save you from a bad decision than take a job that wasn't worth doing.
Apple Home & AV
Apple TV buffering. HomePod dropping off. AirPlay refusing to find the speakers. Nine times out of ten the problem isn't the Apple device — it's the network underneath. That's where PureMac and Bowral WiFi work together in a way nobody else locally can match.
Mac in Business
Most local IT support can fix what's broken. We can connect your systems so they work together — your website, your CRM, your accounting software, your calendar — automatically, without you having to touch any of it. That's a different conversation entirely.
Device enrolment, app deployment, and team management done properly. Mac, iPhone and iPad in a small business context — set up the right way from the start.
For small professional services businesses in the Highlands — law firms, medical practices, real estate, accountants — who want someone who actually understands Mac in a business context.
Integration & AI
AI tools like Claude have dramatically lowered the technical barrier to building custom business integrations. What used to require a developer can now be built in a conversation — if you know exactly what to ask for.
That's the part that's hard. You need to understand the data model, the business process, the edge cases, and what the integration should not do as much as what it should. That's where 30 years of Apple business consulting experience matters more than ever.
A real example from this week: We integrated the Bowral WiFi enquiry form with Daylite — automatically creating a contact (checking for duplicates first), logging a note for each submission to maintain history, opening an opportunity, and assigning an actionable task. Built with Claude, directed by experience. A developer would have charged thousands. We did it in an afternoon.
For businesses that don't want everything in the cloud, a UniFi NAS gives you local network storage and Time Machine backup — fast, private, no monthly fees. Bowral WiFi installs the network. PureMac configures it for your Macs.
Daylite for Mac
Daylite is a CRM, project manager, and custom workflow system built natively for Mac and iPhone. Powerful, flexible, and often cheaper than the SaaS alternatives — even when you factor in buying new Macs. We've been implementing Daylite for over 15 years and are one of the most experienced consultants in Australia.
A family managing care staff for an elderly parent needed a simple way to coordinate rosters and communicate changes. We extended their existing Daylite with custom categories and built a Google Calendar integration that publishes automatically to an iPad mounted at the home. Care staff see the current schedule without needing any Daylite training at all.
A growing cleaning business was on Windows with spreadsheets and a generic booking system that couldn't scale. We migrated them to Mac, built a custom Daylite database for client management, job scheduling and workflow, and trained the team. Total investment — including new Macs — came in under the annual cost of the SaaS systems they'd been quoted.
What people say
Southern Highlands residents and businesses who've worked with PureMac.
Tips & Guides
No jargon, no scare tactics. Just honest, experience-based advice on the Apple questions Southern Highlands residents actually ask.
More guides coming regularly — the Apple questions we get asked every week.
Same team. One call.
PureMac is one half of the story. Bowral WiFi is the other. As the same company, we handle everything from the Starlink dish on your roof to the HomePod in your living room. UniFi is — in many ways — the Apple of networking. Same philosophy: hardware and software designed together, one clean interface, everything working as it should. It's why Apple devices perform so much better on a properly configured UniFi network.
Starlink. UniFi. Security cameras. Whole-property WiFi for homes, farms and businesses across the Southern Highlands. The network foundation that everything else — especially your Apple devices — runs on.
Visit Bowral WiFi →A PureMac company · Southern Highlands · Est. 2014
Get in touch
That's fine — most people aren't. Call or send a message and we'll have a straightforward conversation about what's going on. No charge for a first conversation, no obligation, no jargon.
Bowral, NSW · We come to you across the Southern Highlands